Insights (1)
Insights provide information and insight into your team's performance, customer satisfaction and Campaign performance.
Plans & Pricing (1)
Learn all about Digital Connect's monthly subscription plans and WhatsApp Conversation charges.
Integrations (1)
Integrate e-commerce platforms to deliver quick support and drive more sales with instant access to customers’ data within Digital Connect.
Template Manager (1)
Learn how to create and submit templates for approval by WhatsApp.
Digital Connect API Docs (1)
Learn how to integrate Digital Connect APIs with your own system to engage with your customers.
Getting Started (2)
Learn about setting up Digital Connect for the first time.
Support Channels (3)
Integrate social channels to enable your agents to communicate with your customers using Digital Connect.
Users and Teams (2)
Learn all about creating and deleting users and teams and user roles and permissions in Digital Connect.
WhatsApp Business Platform (3)
Learn all about WhatsApp Business Platform including message types, business verification, opt-in methods and more.
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Why do I need a Facebook Business Manager ID when I apply for a WhatsApp Business Platform Account?
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Eligibility requirements for a WhatsApp Business Platform account.
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How to get your business verified on Facebook?
Chat Manager (1)
Learn all about managing and assigning conversations using tags, notes and private notes to your teams in Digital Connect.
ChatBot Builder (2)
Learn all about building a bot
Campaign Manager (1)
Learn about how to leverage WhatsApp Business Platform to send WhatsApp campaigns using Digital Connect Campaign manager.
Datafon Helpdesk Portal (2)
Navigation of Datafon's helpdesk portal and managing credentials. Viewing and editing support tickets on portal.
Number Intelligence (2)
Supporting information on our MNP and HLR services.